C A S T I I

Unveiling the answers to frequently asked questions – from technical inquiries to service customization

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FAQ

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IPTV (Internet Protocol Television) is a system that delivers television content over the internet, rather than through traditional satellite or cable broadcasts.

PTV uses your internet connection to stream TV channels, movies, and shows to your device. It requires an IPTV box or app to access the content.

You can watch IPTV on smart TVs, set-top boxes, computers, smartphones, and tablets. Compatible apps or devices are needed to stream the service.

IPTV is legal as long as the service provider has the proper licenses to stream the content. Always verify that the IPTV provider you choose is legitimate.

The cost of an IPTV subscription can vary depending on the provider, the number of channels, and the length of the subscription. Prices typically range from €20 to €60 per month.

Yes, IPTV services often offer a wide range of both local and international channels, including news, sports, entertainment, and more.

While most internet connections can support IPTV, a stable and high-speed internet connection (at least 10 Mbps) is recommended for the best viewing experience.

To cancel, contact the provider’s customer support team or follow the cancellation instructions in your account settings. Make sure to check the cancellation policy for any terms.

Refund policies vary by provider. Typically, IPTV subscriptions are non-refundable after the service has been activated, but check with the specific provider for their refund terms.

If you encounter any technical issues, please contact us, and we will resolve them as quickly as possible. While refunds are typically not offered unless the issue cannot be fixed within a reasonable time frame, we are committed to ensuring your satisfaction. Feel free to reach out to us for assistance.

Refund requests typically need to be made within a certain period (e.g., 24hours ) after purchase. Check the provider’s specific refund policy for exact time frames.

We support a variety of devices, including:Smart TVs (Samsung, LG, Sony) Set-Top Boxes (MAG, Formuler, Android) Streaming Devices (Fire TV Stick, Roku, Chromecast) Computers (Windows, macOS) Smartphones and Tablets (iOS, Android)

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